RESERVATION POLICIES
Everything you need to know before confirming your stay
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All rates are in US Dollars per night, and subject to 21% Tax.
Maximum occupancy is 7 people in Villa Lea, Villa Petra and Villa Alma, children included.
Maximum occupancy is 10 people in Villa Virginia and Villa Fosca, children included.
Maximum occupancy is 20 people in Villa Imperia, children included.
Maximum occupancy is 21 people in Villa Eterna, children included.
Minimum stay is 2 nights during Low Season and High Season.
Minimum stay is 3 nights during Christmas & NYE Season.
Check-in time is 3:00 pm; Check-out time is at 11:00 am.
Early Check-in and Late Check-out are subject to availability.
A Security Deposit applies.
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The full prepayment is required before arrival.
To guarantee your reservation, 10% of the reservation total is required upon booking (non-refundable).
The remaining balance is required 30 days prior to arrival date (*).
You will receive an email notification when it's time to complete the payment.
We accept payments through wire transfer or with credit cards (Visa, Mastercard & American Express).
A Security Deposit of $1,000 USD applies per villa.
For connecting villas, a $1,000 USD deposit is required for each villa reserved within the connecting option.
The Security Deposit is required 5 business days before Check-in.
Our Reservations Department (reservation@link2saferpay.com) will send an online payment link for the Security Deposit.
The Security deposit will be charged to the provided credit card, which will also be used in case of any major incidentals.
The deposit will be refunded within 15 days after check-out, less any charges for damages if applicable.
We accept payments with Cryptocurrency.
For payments with Cryptocurrency, 100% of the reservation total is required upon booking (non-refundable).
Payments with Cryptocurrency are non-refundable and incur a 2% processing fee.
(*) For bookings with Check-in date during our Christmas & NYE Season (from December 20th 2026 to January 10th 2027),
the remaining balance will be collected on September 1st, 2026.
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The 10% Deposit is non-refundable.
Modifications and/or cancellations can be done 31 days prior to the arrival date.
No refund for cancellations done 30 or less days prior to the arrival date.
No refund for early departures or no-shows.
Payments with Cryptocurrency are non-refundable. In case of cancellation, you will benefit from a 12 months credit.
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Prior to arrival, we require a copy of each guest’s passport.
This is necessary to generate the personal QR codes used to pass through security and access the property.
Upon your arrival, our Villas Concierge will be waiting for you at the villa to welcome you.
As part of the Check-in process, we kindly request that you sign our welcoming Check-in Form.
A credit card will also be required as a guarantee for any incidental or additional services provided by Jashita Luxury Villas.
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Rates with Daily Chef Service Included are available.
Daily Chef Service covers a 12-hour availability period.
Grocery Purchases are charged to the guests on top of the Chef Service Fee, and a 20% service charge will be added to the total of the grocery receipt (min. Purchase 2500 MXN).
An advance deposit payment is required for the groceries, payable through an online payment link.
The Chef Service Fee is $210 USD / day (1-10 Guests) or $420 USD /day (11-20 Guests).
The Chef Service Fee is not commissionable.
The Chef Service Fee exclusively covers the service itself, whether it is used or not, and cannot be used as a credit to cover any food expenses.
The Chef Service Fee is non refundable, whether the service is utilized or not.