Reservation Policies
Everything you need to know before confirming your stay
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All rates are in US Dollars per night, and subject to 21% Tax.
Maximum occupancy is 7 people in Villa Lea, Villa Petra and Villa Alma, children included.
Maximum occupancy is 10 people in Villa Virginia and Villa Fosca, children included.
Maximum occupancy is 20 people in Villa Imperia, children included.
Maximum occupancy is 21 people in Villa Eterna, children included.
Minimum stay is 2 nights during Low Season and High Season.
Minimum stay is 3 nights during Christmas & NYE Season.
Check-in time is 3:00 pm; Check-out time is at 11:00 am.
Early Check-in and Late Check-out are subject to availability.
A Security Deposit applies.
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The full prepayment is required before arrival.
To guarantee your reservation, 10% of the reservation total is required upon booking (non-refundable).
The remaining balance is required 30 days prior to arrival date.
You will receive an email notification when it's time to complete the payment.
We accept payments through wire transfer or with credit cards (Visa, Mastercard & American Express).
A Security Deposit of $1,000 USD applies per villa.
For connecting villas, a $1,000 USD deposit is required for each villa reserved within the connecting option.
The Security Deposit is required 5 business days before Check-in.
Our Reservations Department (reservation@link2saferpay.com) will send an online payment link for the Security Deposit.
The Security deposit will be charged to the provided credit card, which will also be used in case of any major incidentals.
The deposit will be refunded within 15 days after check-out, less any charges for damages if applicable.
We accept payments with Cryptocurrency.
For payments with Cryptocurrency, 100% of the reservation total is required upon booking (non-refundable).
Payments with Cryptocurrency are non-refundable and incur a 2% processing fee.
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The 10% Deposit is non-refundable.
Modifications and/or cancellations can be done 31 days prior to the arrival date.
No refund for cancellations done 30 or less days prior to the arrival date.
No refund for early departures or no-shows.
Payments with Cryptocurrency are non-refundable. In case of cancellation, you will benefit from a 12 months credit.
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Upon arrival, your Personal Concierge will be waiting at the villa to warmly welcome you.
During the check-in process, we kindly request a copy of each guest’s passport and your signature on our welcome check-in form.
A credit card will also be required as a guarantee for any incidental or additional services provided by Jashita Luxury Villas.
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Rates with Daily Chef Included are available
Daily Chef Service covers a 12-hour availability period
Grocery Purchases are charged on top of the Chef Fee, and a 20% service charge will be added to the total of the grocery receipt (Min Purchase 2500 MXN)
An advance deposit payment is required for the groceries, payable through an online payment link.
The "Chef Fee" is $210 USD per day (for Villa Virginia and Villa Fosca - up to 10 Guests) or $420 USD /day (for Villa Imperia - up to 20 Guests).
The chef service fee exclusively covers the service itself, whether it is used or not, and cannot be used as a credit to cover any food expenses.
The chef service fee is non refundable.