Reservation Policies

Everything you need to know before confirming your stay

    • All rates are in US Dollars per night, and subject to 21% Tax.

    • Maximum occupancy is 7 people in Villa Alma, children included.

    • Maximum occupancy is 10 people in Villa Virginia and Villa Fosca, children included.

    • Maximum occupancy is 20 people in Villa Imperia, children included.

    • Minimum stay is 2 nights during Low Season and 3 nights during High Season.

    • Minimum stay is 5 nights during Christmas & NY’s Season.

    • Check-in time is 3:00pm; Check-out time is at 11:00am.

    • Early Check-in and Late Check-out are subject to availability and an extra fee may apply.

    • A Security Deposit of $1000 USD applies when booking Villa Alma, Villa Fosca or Villa Virginia..

    • A Security Deposit of $2000 USD applies when booking Villa Imperia.

    • To guarantee the reservation, 100% of the reservation total is required upon booking*.

    • We accept payments with credit card or through wire transfer.

    • For Villa Alma, Villa Fosca and Villa Virginia, a $1000 USD Security Deposit is required upon booking.

    • For Villa Imperia, a $2000 USD Security Deposit is required upon booking.

    • Our Reservations Department (reservation@link2saferpay.com) will send an online payment link for the Security Deposit.

    • The Security Deposit will be refunded within the next 15 days after Check-out.

    • To guarantee your reservation, a credit card is required. We take Visa, Mastercard & American Express.

    • We accept payments with Cryptocurrency.

    • For payments with Cryptocurrency, 100% of the reservation total is required upon booking (non-refundable).

    • Payments with Cryptocurrency are non-refundable and incur a 2% processing fee.

    • *For bookings with Check-in date during our Christmas & NYE Season (from December 20th, 2025 to January 10th, 2026), a 10% Deposit will be required upon booking (non-refundable), and the remaining balance will be collected on September 1st, 2025.

    • Modifications and/or cancellations can be done 61 or more days prior to the arrival date, with 100% refund.

    • No refund for cancellations done 60 or less days prior to the arrival date.

    • No refund for early departures or no-shows.

    • Payments with Cryptocurrency are non-refundable. In case of cancellation, you will benefit from a 12 months credit.

    • Upon arrival, your Personal Concierge will be waiting at the villa to warmly welcome you.

    • During the check-in process, we kindly request a copy of each guest’s passport and your signature on our welcome check-in form.

    • A credit card will also be required as a guarantee for any incidental or additional services provided by Jashita Luxury Villas.

    • Rates with Daily Chef Included are available

    • Daily Chef Service covers a 12-hour availability period

    • Grocery Purchases are charged on top of the Chef Fee, and a 20% service charge will be added to the total of the grocery receipt (Min Purchase 2500 MXN)

    • An advance deposit payment is required for the groceries, payable through an online payment link.

    • The "Chef Fee" is $210 USD per day (for Villa Virginia and Villa Fosca - up to 10 Guests) or $420 USD /day (for Villa Imperia - up to 20 Guests).

    • The chef service fee exclusively covers the service itself, whether it is used or not, and cannot be used as a credit to cover any food expenses.

    • The chef service fee is non refundable.