What makes Jashita Villas different from other villas in Tulum?
Our villas offer the privacy of a high-end residence with the signature service of Jashita Hotel. Located in the exclusive gated community of La Privada in Aldea Zama, each villa features elegant design, curated interiors, and personalized experiences.

Where are the villas located?
Jashita Villas are situated in La Privada, a secure and serene area within Aldea Zama, Tulum. Just a short drive from the beach, restaurants, and Tulum Pueblo.

How many guests can each villa accommodate?
Depending on the villa, we can accommodate small families to larger groups of up to 10 guests. Each property is spacious, with multiple bedrooms, bathrooms, and generous common areas.

Do the villas include a private pool and rooftop terrace?
Yes. All Jashita Villas feature a private pool and a rooftop terrace designed for relaxation, sunbathing, and stargazing.

Are the villas suitable for families or large groups?
Absolutely. Our villas are ideal for family holidays, group getaways, or even intimate celebrations. We offer personalized setups and experiences for your group’s needs.

Is Wi-Fi available throughout the property?
Yes. High-speed internet is available throughout each villa, including the pool and rooftop areas.

Are the villas air-conditioned?
Yes. All indoor spaces are fully air-conditioned for your comfort.

Is a private chef included in the stay?
Yes. A private chef experience is included and can be tailored to your preferences, from daily breakfast to full gourmet dinners.

Can I book in-villa spa or wellness treatments?
Yes. We offer in-villa massages, facials, and other wellness treatments inspired by Mayan traditions and natural healing.

Is housekeeping included?
Yes. Daily housekeeping service is included to ensure your villa remains clean and serene throughout your stay.

Do you offer airport transfers or private drivers?
Yes. We can arrange roundtrip airport transportation, private drivers, or rental car delivery to your villa.

Can you help us plan activities or tours in Tulum?
Of course. Our concierge can help you design personalized itineraries, from cenote dives to beach clubs, cultural experiences, or yacht charters.

Do you offer grocery pre-stocking or concierge services?
Yes. Simply send us your list in advance, and we’ll have your villa stocked upon arrival. Our team is also available for dinner reservations, spa bookings, and more.

How far are the villas from the beach?
The beach is approximately a 10-minute drive from the villas. We are happy to arrange transportation or recommend beach clubs.

Is the area safe?
Yes. La Privada is a gated community with 24/7 security, offering peace of mind and exclusivity.

Do I need to rent a car?
While not essential, a car is recommended for full freedom to explore. We can help arrange car rental or provide driver services.

How far is the villa from the airport?
The villas are about 90 minutes from Cancun International Airport and 45 minutes from the new Tulum International Airport.

Are the villas child-friendly?
Yes. We can provide cribs, high chairs, and other child-friendly amenities upon request.

Do you provide cribs or high chairs?
Yes, available upon request at no extra charge.

Can the villa host a private event or small celebration?
Yes. Intimate gatherings such as birthdays or wellness retreats are welcome. Please contact us in advance to coordinate any special setup or permits.

What time is check-in and check-out?
Check-in is from 3:00 PM, and check-out is by 11:00 AM.

Can I request early check-in or late check-out?
Yes, subject to availability. Please let us know in advance and we’ll do our best to accommodate.

Will someone welcome us at the property?
Yes. Your Personal Concierge will welcome you personally upon arrival and assist with any orientation you may need.